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Description
Sell goods and services for wholesalers, manufacturers, or service providers by identifying prospects, presenting solutions, negotiating terms, and managing accounts to meet revenue goals; requires strong product knowledge, consultative selling, and typically at least 2 years of postsecondary education.
  • • Answer customers' questions about products, pricing, availability, or credit terms.
  • • Quote prices, credit terms, and bid specifications.
  • • Emphasize features and benefits based on customer needs and product capabilities.
  • • Negotiate prices and terms of sales or service agreements.
  • • Maintain customer and opportunity records in CRM systems.
  • • Collaborate with colleagues to share selling strategies and market information.
  • • Prepare sales presentations and proposals to explain offerings and applications.
  • • Provide ongoing product support or coordinate service for customers.
  • • Inform customers about delivery schedules, service plans, warranties, and order status.
  • • Visit customer locations to evaluate needs and promote product or service sales.
  • • Complete expense reports, sales reports, forecasts, and required paperwork.
  • • Provide feedback to product, marketing, or operations teams on client needs.
  • • Arrange delivery, installation, setup, or training as needed.
  • • Prepare cost estimates and ROI analyses for proposed solutions.
  • • Coordinate with support or subject-matter experts to resolve product issues.
  • • Distribute samples and promotional or educational materials.
  • • Visit customer sites to assess product performance and sell-through.
  • • Communicate policies on product use, safety, compliance, returns, or recycling.
  • • Present information about product benefits, compliance, or sustainability when relevant.
  • • Sell products and services aligned with customer requirements and company strategy.
  • • Prepare and submit accurate sales contracts and order forms.
  • • Contact new and existing customers to discuss how offerings meet their needs.
  • • Assist customers in selecting products based on needs, specifications, and regulations.
  • • Verify that delivery schedules meet customer timelines and project deadlines.
  • • Identify prospects through research, referrals, networking, and events.
  • • Advise customers on product usage to achieve desired outcomes and value.
  • • Stay current on product updates, competitors, and market trends.
  • • Attend sales meetings, trainings, trade shows, and industry events.
  • • Sell service plans, subscriptions, or add-on services.
  • • Demonstrate products and conduct trials or demos.
  • • Initiate outreach and campaigns to meet sales targets.
  • • Verify order details, SKUs, configurations, and pricing before submission.
  • • Verify customer credit ratings and payment terms.
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Source
Tasks & skills: O*NET occupational data (work activities, skills, knowledge). Learn more
Sources & Standards: This site includes information from O*NET by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. Career Clutch has modified some of this information for student readability. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.
Last reviewed: Jan 2026
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