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Description
Supervise and coordinate a material handling crew performing loading, unloading, staging, and movement of goods to meet safety, quality, and schedule requirements.
Job tasks Attributes
  • • Plan crew schedules, shifts, and assignments to meet inbound and outbound demand.
  • • Coordinate with shipping, receiving, and operations to resolve work-related issues.
  • • Monitor work during execution and on completion to ensure accuracy and compliance.
  • • Issue, clarify, and prioritize work orders, pick lists, and loading instructions.
  • • Verify materials loaded or unloaded against work orders, bills of lading, or WMS data.
  • • Notify shipping, inventory control, or management of loads completed, variances, or issues.
  • • Determine safe and efficient loading and unloading sequences and trailer placement.
  • • Evaluate employee performance and complete performance reviews.
  • • Assist crews by operating material handling equipment or performing complex tasks as needed.
  • • Maintain records such as timekeeping, productivity, equipment checks, and inspection logs.
  • • Lead safety and shift huddles; communicate policy updates and process changes.
  • • Coach and counsel employees on work practices, safety, and career development.
  • • Inspect forklifts, pallet jacks, docks, and rigging for wear and compliance; escalate maintenance needs.
  • • Address personnel concerns and minor grievances; escalate when necessary.
  • • Recommend promotions, transfers, scheduling changes, or disciplinary actions.
  • • Identify training needs and arrange or deliver instruction on SOPs and equipment.
  • • Plan shipment timing, dock appointments, and transportation modes with logistics partners.
  • • Estimate labor, equipment, and time required for projects or special loads.
  • • Support budgeting and policy development by tracking costs, productivity, and resource needs.
  • • Inspect work areas and staging zones to assess repairs, housekeeping, or layout improvements.
  • • Participate in recruiting and hiring through screening, interviewing, and recommendations.
  • • Manage inventory of supplies, pallets, and packaging; reorder as required.
  • • Enforce and improve safety procedures; ensure PPE and guarding are in place.
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Related Pathways
Supply Chain & Transportation View
Source
Tasks & skills: O*NET occupational data (work activities, skills, knowledge). Learn more
Sources & Standards: This site includes information from O*NET by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. Career Clutch has modified some of this information for student readability. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.
Last reviewed: Jan 2026
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