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Description
Sell products or services to new and existing customers, using strong product knowledge and consultative selling to meet revenue goals and build long-term relationships.
  • • Respond to customer questions about products, pricing, availability, uses, and payment terms.
  • • Recommend solutions based on customers’ needs and interests.
  • • Prospect and contact leads and existing accounts to present offerings and solicit orders.
  • • Prepare and deliver quotes, proposals, terms, warranties, and delivery timelines.
  • • Follow up after sales or contract execution to resolve issues and provide ongoing support.
  • • Create tailored estimates, proposals, and bids to meet customer requirements.
  • • Provide samples, demos, and product literature to customers.
  • • Identify prospects through directories, referrals, networking, and industry events or trade shows.
  • • Coordinate delivery, installation, or service activation with operations and partners.
  • • Monitor market trends, product innovations, and competitors’ products, prices, and sales tactics.
  • • Handle administrative tasks such as forecasting, reporting, CRM updates, and expense tracking.
  • • Obtain and evaluate credit information for prospective customers.
  • • Process and submit orders to fulfillment or suppliers.
  • • Monitor inventory levels and coordinate replenishment as needed.
  • • Plan or advise on merchandising, displays, promotional programs, and advertising with retail partners.
  • • Negotiate placement, promotions, and other terms to improve product exposure.
  • • Prepare sales agreements and order documentation.
  • • Negotiate contract details, pricing, and payment schedules.
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Related Pathways
Marketing & Sales View
Source
Tasks & skills: O*NET occupational data (work activities, skills, knowledge). Learn more
Sources & Standards: This site includes information from O*NET by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. Career Clutch has modified some of this information for student readability. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.
Last reviewed: Jan 2026
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