Description
Operate the front desk of a law office by greeting visitors, managing multi-line phones and calendars, routing mail and legal correspondence, processing basic forms and deliveries, and providing routine clerical support using legal terminology and procedures while maintaining confidentiality.
- • Greet clients and visitors, verify identification, and notify attorneys or staff.
- • Answer and route multi-line calls; take detailed messages and handle basic inquiries.
- • Schedule client meetings, depositions, and court appointments; reserve conference rooms.
- • Receive, log, and distribute incoming mail, deliveries, and service of process.
- • Prepare outgoing mail, faxes, and courier packages; arrange messengers as directed.
- • Scan, photocopy, and assemble documents; create cover sheets and labels.
- • Collect client intake information and signatures; update contact and matter records.
- • Maintain reception logs, visitor badges, and a tidy, professional reception area.
- • Enter and update calendar entries and contact data in case management systems.
- • Set up conference rooms and video meetings; arrange refreshments and equipment.
- • Route documents to attorneys for review and signature; track status and follow up.
- • Assist clients with completing basic forms and appointment paperwork.
- • Process payments at reception; issue receipts and route billing inquiries appropriately.
- • Uphold confidentiality, security, and records retention policies when handling information.
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O*NET occupational data (work activities, skills, knowledge).
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Last reviewed: Jan 2026
