Description
Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and helping patrons locate such facilities as restrooms and telephones.
- • Greet patrons attending entertainment events.
- • Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
- • Guide patrons to exits or provide other instructions or assistance in case of emergency.
- • Maintain order and ensure adherence to safety rules.
- • Provide assistance with patrons' special needs, such as helping those with wheelchairs.
- • Refuse admittance to undesirable persons or persons without tickets or passes.
- • Settle seating disputes or help solve other customer concerns.
- • Assist patrons in finding seats, lighting the way with flashlights, if necessary.
- • Search for lost articles or for parents of lost children.
- • Count and record number of tickets collected.
- • Operate refreshment stands during intermission or obtain refreshments for press box patrons during performances.
- • Verify credentials of patrons desiring entrance into press box and permit only authorized persons to enter.
- • Distribute programs to patrons.
- • Work with others to change advertising displays.
- • Manage inventory or sale of artist merchandise.
- • Give door checks to patrons who are temporarily leaving establishments.
- • Manage informational kiosks or displays of event signs or posters.
- • Page individuals wanted at the box office.
- • Sell or collect admission tickets, passes, or facility memberships from patrons at entertainment events.
- • Clean facilities.
- • Assist patrons by giving directions to points in or outside of the facility or providing information about local attractions.
- • Lead tours and answer visitors' questions about the exhibits.
- • Schedule or manage staff, such as volunteer usher corps.
Related specializations
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Related Pathways
Hospitality, Events & Tourism
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Source
Tasks & skills:
O*NET occupational data (work activities, skills, knowledge).
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Sources & Standards:
This site includes information from O*NET by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. Career Clutch has modified some of this information for student readability. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.
Last reviewed: Jan 2026
