Description
Assist patrons at live events by greeting guests, checking tickets, guiding seating, distributing programs, enforcing house rules, and providing assistance during emergencies and to guests with special needs.
- • Support guests with special needs, including wheelchair access.
- • Resolve seating disputes and escalate issues when necessary.
- • Monitor aisles and exits to maintain clear pathways.
- • Greet and welcome patrons upon arrival.
- • Check tickets or passes and direct patrons to assigned seats.
- • Assist patrons in finding seats; use a flashlight in darkened venues.
- • Distribute programs and event materials.
- • Provide directions to restrooms, concessions, and exits.
- • Enforce house policies and safety rules.
- • Guide patrons during emergencies and assist with evacuations.
- • Search for lost items and help reunite lost children with guardians.
- • Issue door checks for patrons temporarily leaving the auditorium.
- • Count and record tickets scanned or collected at section entrances.
- • Manage line flow at entrances and aisles to reduce congestion.
- • Answer questions about event schedules and venue services.
- • Coordinate with security and box office staff via radio or in person.
- • Set up and maintain signage or section markers for events.
- • Tidy seating areas and report spills or hazards.
- • Page individuals requested at the box office.
Related specializations
Interview options
Interview options
Interviewee gender
Interviewee accent
Interview time
Related Pathways
Hospitality, Events & Tourism
View
Source
Tasks & skills:
O*NET occupational data (work activities, skills, knowledge).
Learn more
Sources & Standards:
This site includes information from O*NET by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. Career Clutch has modified some of this information for student readability. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.
Last reviewed: Jan 2026
