Description
Support planners by processing applications, preparing maps and reports, maintaining planning data and records, and providing customer service on land use, zoning, and development projects.
- • Process and track land use, zoning, and permit applications for completeness.
- • Provide counter, phone, and online customer service on procedures, fees, and submittal requirements.
- • Research and interpret basic zoning, land use, and subdivision regulations to answer inquiries or intake checks.
- • Prepare and update maps, graphics, and exhibits using GIS, CAD, and graphic software.
- • Compile, enter, and maintain planning data, databases, and project logs.
- • Prepare routine staff reports, memoranda, charts, and statistics under supervision.
- • Create land area maps with overlays for variables such as zoning or population density.
- • Conduct field visits to collect data, take photos, verify site conditions, or post notices.
- • Assemble public notice lists, prepare mailings, and publish legal ads.
- • Schedule and arrange logistics for public meetings, hearings, and outreach events.
- • Prepare meeting materials, including agendas, presentations, and hearing exhibits.
- • Review plan submittals for completeness and basic zoning conformance under supervision.
- • Route applications to departments and outside agencies; collect and track comments.
- • Maintain physical and digital filing systems, archives, and records retention.
- • Update permit portals, websites, forms, and handouts with current information.
- • Assist with environmental review documentation, filings, and record keeping.
- • Generate maps and reports illustrating land use, transportation, or housing data.
- • Coordinate with applicants, consultants, and staff to resolve submittal issues.
- • Monitor project timelines and send reminders on outstanding items or deadlines.
- • Calculate and collect application fees; issue receipts and balance daily intake.
- • Operate and maintain large-format printers, scanners, and plotters.
- • Support planners in evaluating proposals by assembling data, site histories, and exhibits.
- • Keep informed about code updates and update internal references and public handouts.
- • Perform other clerical and technical duties to support planning programs and initiatives.
Related specializations
Interview options
Interview options
Interviewee gender
Interviewee accent
Available on paid plans only
Interview time
Source
Tasks & skills:
O*NET occupational data (work activities, skills, knowledge).
Learn more
Sources & Standards:
This site includes information from O*NET by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. Career Clutch has modified some of this information for student readability. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.
Last reviewed: Jan 2026
