Description
Support planners by processing applications, preparing maps and reports, maintaining planning data and records, and providing customer service on land use, zoning, and development projects.
- • Process and track land use, zoning, and permit applications for completeness.
- • Provide counter, phone, and online customer service on procedures, fees, and submittal requirements.
- • Research and interpret basic zoning, land use, and subdivision regulations to answer inquiries or intake checks.
- • Prepare and update maps, graphics, and exhibits using GIS, CAD, and graphic software.
- • Compile, enter, and maintain planning data, databases, and project logs.
- • Prepare routine staff reports, memoranda, charts, and statistics under supervision.
- • Create land area maps with overlays for variables such as zoning or population density.
- • Conduct field visits to collect data, take photos, verify site conditions, or post notices.
- • Assemble public notice lists, prepare mailings, and publish legal ads.
- • Schedule and arrange logistics for public meetings, hearings, and outreach events.
- • Prepare meeting materials, including agendas, presentations, and hearing exhibits.
- • Review plan submittals for completeness and basic zoning conformance under supervision.
- • Route applications to departments and outside agencies; collect and track comments.
- • Maintain physical and digital filing systems, archives, and records retention.
- • Update permit portals, websites, forms, and handouts with current information.
- • Assist with environmental review documentation, filings, and record keeping.
- • Generate maps and reports illustrating land use, transportation, or housing data.
- • Coordinate with applicants, consultants, and staff to resolve submittal issues.
- • Monitor project timelines and send reminders on outstanding items or deadlines.
- • Calculate and collect application fees; issue receipts and balance daily intake.
- • Operate and maintain large-format printers, scanners, and plotters.
- • Support planners in evaluating proposals by assembling data, site histories, and exhibits.
- • Keep informed about code updates and update internal references and public handouts.
- • Perform other clerical and technical duties to support planning programs and initiatives.
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O*NET occupational data (work activities, skills, knowledge).
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Last reviewed: Jan 2026
