Description
Plan and manage business travel for employees and executives in line with corporate policies and budgets. Determine trip objectives, routes, dates, classes of service, and required accommodations; secure bookings at negotiated rates. Arrange complex itineraries and changes, provide duty-of-care support, and advise on visas and travel risks. Resolve travel issues and support reporting, expense, and unused-ticket management.
- • Consult with employees and travel arrangers to define trip objectives, policy requirements, and budgets.
- • Book flights, hotels, and ground transportation via GDS or online booking tools using negotiated rates and preferred vendors.
- • Price itineraries, apply fare rules and corporate discounts, and present cost-effective options.
- • Ticket, reissue, and exchange reservations; process refunds, waivers, and credits, including unused ticket management.
- • Coordinate complex, multi-city and international itineraries, meetings, and group travel.
- • Advise on visas, passports, travel advisories, and duty-of-care requirements.
- • Monitor trips, manage disruptions, and re-accommodate travelers during irregular operations with after-hours support as needed.
- • Maintain traveler profiles, approvals, billing, and policy compliance in travel management systems and provide spend/savings reports.
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Related Pathways
Hospitality, Events & Tourism
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Tasks & skills:
O*NET occupational data (work activities, skills, knowledge).
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Sources & Standards:
This site includes information from O*NET by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. Career Clutch has modified some of this information for student readability. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.
Last reviewed: Jan 2026
