Description
Design, deliver, and evaluate security awareness and behavior-change programs that reduce human risk and support compliance. Assess needs, develop role-based content and phishing simulations, and measure outcomes to improve cyber hygiene across the organization.
- • Stay current on cyber threats, social engineering trends, and compliance requirements.
- • Deliver training using e-learning, microlearning, role plays, phishing simulations, tabletop exercises, and webinars.
- • Schedule awareness sessions, webinars, and campaigns based on resource availability.
- • Offer targeted training to build secure behaviors (phishing recognition, password hygiene, data handling).
- • Track completion, quiz scores, and phishing metrics; evaluate effectiveness and report results.
- • Attend security briefings and industry events to source content and update leadership on status.
- • Enroll employees and contractors in required and role-based training and phishing campaigns.
- • Review and approve training content, guides, and job aids from internal SMEs or vendors.
- • Adjust content, cadence, or delivery channels when risk metrics do not improve.
- • Assess needs using risk assessments, incident data, surveys, and manager consultations.
- • Coordinate SMEs or security champions to facilitate workshops and Q&A sessions.
- • Design executive and high-privilege user awareness programs (e.g., spear-phishing, travel security).
- • Select and negotiate with vendors for content libraries, phishing platforms, and translations.
- • Refer users to coaching, policies, or additional training after risky behaviors.
- • Develop training on data protection, privacy, secure disposal, and physical security.
- • Optimize delivery mix (in-person, virtual, microlearning, just-in-time nudges) for effectiveness and cost.
- • Design and lead security onboarding for new hires and awareness for third parties or customers.
- • Create and maintain awareness materials, playbooks, posters, and quick-reference guides.
- • Manage program budget and track costs for tools, content, and events.
- • Coach facilitators and security champions; provide feedback and skill development.
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Management & Entrepreneurship
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O*NET occupational data (work activities, skills, knowledge).
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Last reviewed: Jan 2026
