Description
Provide peer-based support to individuals and families experiencing mental health or substance use challenges, using lived experience to foster hope, recovery, and self-advocacy. Help clients navigate benefits and community resources, coordinate with social and clinical providers, and assist with developing, organizing, and facilitating recovery-focused groups and programs that prevent relapse and promote wellness.
- • Provide information and warm handoffs to community resources, benefits, and support services.
- • Maintain accurate, timely documentation of contacts, goals, and progress.
- • Conduct outreach and meet clients in homes or community settings to explain peer services.
- • Coach clients on daily living, wellness, budgeting, and community navigation as requested.
- • Review cases and seek supervision for complex issues, safety concerns, and professional growth.
- • Facilitate peer-led support groups, workshops, and recovery activities.
- • Accompany clients to appointments, court, or community meetings as an advocate or ally.
- • Clarify program expectations, rights, responsibilities, and confidentiality.
- • Teach and model coping skills, recovery planning (e.g., WRAP), and self-care practices.
- • Orient clients to available program spaces, groups, and community activities.
- • Collaborate with clinicians, case managers, and family (with consent) to align care plans.
- • Support clients in identifying housing, employment, education, and social goals.
- • Assist clients with applications and forms for benefits, services, housing, or transportation.
- • Help clients create and follow personal budgets and resource plans.
- • Work with clients to identify strengths, needs, and goals to guide support.
- • Co-create and update individualized recovery and wellness/crisis plans with clients.
- • Promote harm reduction, relapse prevention, and wellness strategies tailored to client goals.
- • Recognize signs of crisis, use de-escalation skills, and connect clients to appropriate help.
- • Uphold ethical peer support boundaries, cultural humility, and trauma-informed practices.
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Healthcare & Human Services
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Tasks & skills:
O*NET occupational data (work activities, skills, knowledge).
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Last reviewed: Jan 2026
