Description
Plan, direct, or coordinate operational, administrative, management, and support services of a U.S. post office; or coordinate activities of workers engaged in postal and related work in assigned post office.
- • Organize and supervise activities, such as the processing of incoming and outgoing mail.
- • Direct and coordinate operational, management, and supportive services of one or a number of postal facilities.
- • Resolve customer complaints.
- • Hire and train employees, and evaluate their performance.
- • Prepare employee work schedules.
- • Prepare and submit detailed and summary reports of post office activities to designated supervisors.
- • Negotiate labor disputes.
- • Collect rents for post office boxes.
- • Issue and cash money orders.
- • Inform the public of available services, and of postal laws and regulations.
- • Select and train postmasters and managers of associate postal units.
- • Confer with suppliers to obtain bids for proposed purchases and to requisition supplies, disbursing funds according to federal regulations.
- • Monitor employees' work schedules and attendance for payroll purposes.
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Public Service & Safety
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Source
Tasks & skills:
O*NET occupational data (work activities, skills, knowledge).
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This site includes information from O*NET by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. Career Clutch has modified some of this information for student readability. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.
Last reviewed: Jan 2026
