Description
Ensure passenger safety and service within stations and terminals by managing platform access, providing travel information, coordinating boarding, and responding to inquiries and incidents. Duties include announcing routes, explaining safety procedures, and conducting station equipment checks.
Abilities
Attentiveness
- • Selective Attention
Verbal Abilities
- • Oral Comprehension
- • Written Comprehension
- • Oral Expression
Idea Generation and Reasoning Abilities
- • Problem Sensitivity
- • Deductive Reasoning
- • Inductive Reasoning
Auditory and Speech Abilities
- • Speech Recognition
- • Speech Clarity
Knowledge
Business and Management
- • Customer and Personal Service
Arts and Humanities
- • English Language
Law and Public Safety
- • Public Safety and Security
Skills
Content
- • Reading Comprehension
- • Active Listening
- • Speaking
Process
- • Monitoring
Social Skills
- • Social Perceptiveness
- • Coordination
- • Persuasion
- • Service Orientation
Related specializations
Interview options
Interview options
Interviewee gender
Interviewee accent
Interview time
Related Pathways
Hospitality, Events & Tourism
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Source
Tasks & skills:
O*NET occupational data (work activities, skills, knowledge).
Learn more
Sources & Standards:
This site includes information from O*NET by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. Career Clutch has modified some of this information for student readability. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.
Last reviewed: Jan 2026
