Description
Ensure passenger safety and comfort aboard ships, buses, or trains and in stations or terminals by demonstrating safety procedures, assisting with boarding and seating, serving refreshments, and answering travel questions.
- • Assist elderly, sick, or injured passengers during boarding and seating.
- • Open and close vehicle or platform doors for passengers.
- • Respond to passenger questions, requests, and complaints.
- • Explain and demonstrate safety procedures and equipment use.
- • Conduct pre-departure safety and equipment checks.
- • Signal operators to stop, depart, or proceed as needed.
- • Verify tickets and reservations and record passenger counts.
- • Greet passengers and announce routes, stops, and schedule updates.
- • Provide route, gate, fare, timetable, and terminal information.
- • Assign or facilitate seating arrangements.
- • Adjust window shades or seat features upon request.
- • Secure passengers with seatbelts and fasten wheelchairs with tie-down straps.
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Related Pathways
Hospitality, Events & Tourism
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Source
Tasks & skills:
O*NET occupational data (work activities, skills, knowledge).
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Sources & Standards:
This site includes information from O*NET by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. Career Clutch has modified some of this information for student readability. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.
Last reviewed: Jan 2026
