Description
Provide services to ensure the safety of passengers aboard ships, buses, trains, or within the station or terminal. Perform duties such as explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel.
- • Provide boarding assistance to elderly, sick, or injured people.
- • Open and close doors for passengers.
- • Respond to passengers' questions, requests, or complaints.
- • Explain and demonstrate safety procedures and safety equipment use.
- • Perform equipment safety checks prior to departure.
- • Signal transportation operators to stop or to proceed.
- • Count and verify tickets and seat reservations and record numbers of passengers boarding and disembarking.
- • Greet passengers boarding transportation equipment and announce routes and stops.
- • Provide customers with information on routes, gates, prices, timetables, terminals, or concourses.
- • Determine or facilitate seating arrangements.
- • Adjust window shades or seat cushions at the request of passengers.
- • Secure passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps.
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Related Pathways
Hospitality, Events & Tourism
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Source
Tasks & skills:
O*NET occupational data (work activities, skills, knowledge).
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Sources & Standards:
This site includes information from O*NET by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. Career Clutch has modified some of this information for student readability. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.
Last reviewed: Jan 2026
