Description
Take orders and deliver food and beverages to guests at drive-in stalls or curbside, process payments, and maintain a clean, safe service area while providing fast, friendly service.
- • Greet guests at drive-in stalls or curbside and explain ordering procedures.
- • Present menus or highlight specials on stall screens and answer questions.
- • Take food and beverage orders via intercom or handheld device.
- • Enter orders into POS and transmit to kitchen, confirming modifications.
- • Assemble orders, portion condiments, and prepare trays or bags.
- • Deliver food and drinks to vehicles; secure window trays or hand off curbside safely.
- • Check patrons’ identification for age-restricted items when applicable.
- • Prepare fountain drinks, shakes, floats, and other specialty beverages.
- • Suggest add-ons, combos, and promotions to increase sales.
- • Check back with guests after delivery and resolve issues promptly.
- • Collect payments at the car and provide change and receipts.
- • Prepare itemized checks and finalize sales taxes in the POS.
- • Stock carhop stations with napkins, sauces, utensils, cups, and lids.
- • Refill and organize condiment packets, straws, and napkin dispensers.
- • Maintain cleanliness of parking stalls, tray rails, and service counters.
- • Retrieve trays, baskets, and drink carriers from vehicles and return them for cleaning.
- • Perform light food prep such as assembling sides, portioning desserts, and brewing coffee.
- • Garnish and package menu items to brand standards.
- • Set up and break down carhop areas for shifts and large events.
- • Answer intercoms and phones for orders, curbside pickup, and guest questions.
- • Direct vehicles to available stalls and manage waitlists during peak times.
- • Assist with to-go and delivery handoffs and verify order accuracy.
- • Follow safety procedures around moving vehicles and when using skates, if required.
- • Sweep lot, empty trash, and tidy stations; check and clean restrooms as assigned.
- • Provide guests with basic information about store hours, directions, and nearby amenities.
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Related Pathways
Hospitality, Events & Tourism
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Source
Tasks & skills:
O*NET occupational data (work activities, skills, knowledge).
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Sources & Standards:
This site includes information from O*NET by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. Career Clutch has modified some of this information for student readability. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.
Last reviewed: Jan 2026
