Description
Sell merchandise, such as furniture, motor vehicles, appliances, or apparel, to customers in a retail setting.
- • Clean and maintain sales areas, shelves, counters, and tables.
- • Process exchanges and returns per policy.
- • Bag or package purchases and provide gift wrapping.
- • Assist customers with fitting or trying on merchandise.
- • Conduct inventory counts and request replenishment.
- • Prepare merchandise for sale or rental.
- • Greet customers and determine their needs.
- • Open and close the register; count cash, reconcile drawers, and prepare deposits.
- • Stay current on promotions, pricing, policies, and security procedures.
- • Calculate prices, total purchases, and process cash, card, or digital payments.
- • Maintain accurate sales records and documentation.
- • Monitor for theft or safety issues and follow loss-prevention procedures.
- • Recommend, locate, and obtain merchandise based on customer needs.
- • Answer questions about the store, services, and merchandise.
- • Explain product features, use, operation, and care.
- • Ticket, arrange, and display merchandise to drive sales.
- • Prepare sales receipts, invoices, or contracts.
- • Place special orders or source items from other locations.
- • Demonstrate product use or operation.
- • Arrange delivery, insurance, financing, or service plans when applicable.
- • Provide trade-in estimates and quotes when applicable.
- • Estimate costs for repairs or alterations.
- • Estimate quantities and costs for customer projects (e.g., paint, flooring).
- • Rent merchandise and complete rental agreements.
Related specializations
Interview options
Interview options
Interviewee gender
Interviewee accent
Interview time
Related Pathways
Marketing & Sales
View
Source
Tasks & skills:
O*NET occupational data (work activities, skills, knowledge).
Learn more
Sources & Standards:
This site includes information from O*NET by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. Career Clutch has modified some of this information for student readability. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.
Last reviewed: Jan 2026
