Description
Advise customers on cosmetics, skincare, and fragrance; provide personalized recommendations and demos; process sales and returns; maintain displays, testers, and inventory; and support promotions and clienteling to drive store results.
- • Greet clients and assess skin type, concerns, and beauty goals.
- • Recommend, select, and locate cosmetics, skincare, haircare, and fragrance to meet client needs.
- • Color-match foundations and help clients test products using sanitary practices.
- • Demonstrate application techniques and proper product use and care.
- • Answer questions about ingredients, suitability, routines, and store offerings.
- • Maintain knowledge of new launches, promotions, loyalty programs, and return policies.
- • Open and close POS registers; count cash, balance drawers, and prepare deposits.
- • Compute prices, apply discounts, total purchases, and process cash, card, and digital payments.
- • Prepare receipts and gift receipts; process exchanges and returns per policy.
- • Create and update client profiles and maintain sales and service records.
- • Ticket, arrange, and refresh visual displays to promote sales.
- • Restock shelves, monitor inventory levels, and request replenishment.
- • Maintain tester hygiene; sanitize tools and work areas; follow safety standards.
- • Assemble samples and gift-with-purchase; bag and gift-wrap purchases.
- • Place special orders or locate items at other stores or online.
- • Schedule makeovers, skincare consultations, and events; manage appointments.
- • Promote and enroll clients in loyalty programs, subscriptions, and store credit.
- • Support BOPIS, ship-to-home, and online order pickups.
- • Watch for theft and fraud and follow loss prevention procedures.
- • Participate in inventory counts and audits; receive, label, and organize new stock.
- • Share product feedback and client trends with the team; meet personal sales goals.
- • Keep counters, testers, mirrors, and tools clean and presentable.
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Marketing & Sales
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Tasks & skills:
O*NET occupational data (work activities, skills, knowledge).
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Last reviewed: Jan 2026
