Description
Sell merchandise, such as furniture, motor vehicles, appliances, or apparel to consumers.
- • Greet customers and ascertain what each customer wants or needs.
- • Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
- • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- • Compute sales prices, total purchases, and receive and process cash or credit payment.
- • Maintain records related to sales.
- • Watch for and recognize security risks and thefts and know how to prevent or handle these situations.
- • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
- • Answer questions regarding the store and its merchandise.
- • Describe merchandise and explain use, operation, and care of merchandise to customers.
- • Ticket, arrange, and display merchandise to promote sales.
- • Prepare sales slips or sales contracts.
- • Place special orders or call other stores to find desired items.
- • Demonstrate use or operation of merchandise.
- • Clean shelves, counters, and tables.
- • Exchange merchandise for customers and accept returns.
- • Bag or package purchases and wrap gifts.
- • Help customers try on or fit merchandise.
- • Inventory stock and requisition new stock.
- • Prepare merchandise for purchase or rental.
- • Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.
- • Estimate and quote trade-in allowances.
- • Estimate cost of repair or alteration of merchandise.
- • Estimate quantity and cost of merchandise required, such as paint or floor covering.
- • Rent merchandise to customers.
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Related Pathways
Marketing & Sales
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Source
Tasks & skills:
O*NET occupational data (work activities, skills, knowledge).
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Sources & Standards:
This site includes information from O*NET by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. Career Clutch has modified some of this information for student readability. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.
Last reviewed: Jan 2026
