Description
Provide clerical and administrative support across daily office operations, applying knowledge of office systems and procedures. Responsibilities include answering phones, data entry and word processing, filing and records management, scheduling, basic bookkeeping and mail handling, and operating office equipment in line with company policies.
- • Answer telephones, route calls, and take messages.
- • Communicate with customers, employees, and vendors to provide information, take orders, and resolve routine issues.
- • Compile, copy, scan, and file records of office activities and business transactions.
- • Perform data entry; compute, record, and proofread information and reports.
- • Prepare, process, and mail bills, invoices, checks, and standard forms.
- • Handle cash receipts, basic bookkeeping, and routine banking transactions.
- • Operate office equipment, including photocopiers, scanners, fax machines, postage meters, and computers.
- • Maintain and update filing systems, inventories, mailing lists, and databases.
- • Open, sort, and route incoming mail; prepare and send outgoing mail and packages.
- • Review files and records to obtain information and respond to requests.
- • Manage calendars; schedule appointments, meetings, and travel as directed.
- • Prepare meeting agendas; arrange logistics; record and distribute minutes.
- • Draft, type, format, and proofread correspondence and other documents.
- • Order and track office supplies and services.
- • Deliver messages and run office errands as needed.
- • Count, organize, and label materials; maintain stock areas.
- • Assist with onboarding or training colleagues on office procedures and applications.
- • Troubleshoot basic hardware, software, and office equipment issues and coordinate service.
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Management & Entrepreneurship
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Tasks & skills:
O*NET occupational data (work activities, skills, knowledge).
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Last reviewed: Jan 2026
