Description
Provide front-line customer service and circulation support in a library, using integrated library systems and standard office procedures. Duties include checking materials in and out, issuing library cards, managing holds and returns, collecting fines and fees, and maintaining accurate patron and item records. Assist patrons in person, by phone, and online; operate circulation and office equipment; and help keep collections and service areas organized.
Skills
Content
- • Reading Comprehension
- • Active Listening
- • Writing
- • Speaking
Process
- • Critical Thinking
Social Skills
- • Social Perceptiveness
- • Coordination
- • Service Orientation
Resource Management Skills
- • Time Management
Abilities
Verbal Abilities
- • Oral Comprehension
- • Written Comprehension
- • Oral Expression
- • Written Expression
Idea Generation and Reasoning Abilities
- • Problem Sensitivity
- • Deductive Reasoning
- • Inductive Reasoning
- • Information Ordering
- • Category Flexibility
Attentiveness
- • Selective Attention
Visual Abilities
- • Near Vision
Auditory and Speech Abilities
- • Speech Recognition
- • Speech Clarity
Knowledge
Business and Management
- • Administration and Management
- • Administrative
- • Customer and Personal Service
Arts and Humanities
- • English Language
Related specializations
Interview options
Interview options
Interviewee gender
Interviewee accent
Interview time
Related Pathways
Management & Entrepreneurship
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Source
Tasks & skills:
O*NET occupational data (work activities, skills, knowledge).
Learn more
Sources & Standards:
This site includes information from O*NET by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. Career Clutch has modified some of this information for student readability. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.
Last reviewed: Jan 2026
