Description
Register and admit patients to the hospital by verifying identity, insurance, and consents; collect payments; create and update records in EHR/ADT systems; coordinate bed assignments and patient flow; and communicate with clinical and billing teams to ensure accurate, timely, and compliant admissions.
- • Register and admit patients for inpatient, outpatient, and emergency services.
- • Verify identity, demographics, insurance eligibility, and authorizations.
- • Explain hospital policies and financial responsibility; obtain consent and HIPAA signatures.
- • Collect co-pays and deposits; post payments and issue receipts.
- • Create and update admission, transfer, and discharge records in EHR/ADT systems.
- • Assign medical record numbers; print wristbands and labels.
- • Schedule or coordinate pre-admission testing and procedures per physician orders.
- • Answer phones, greet visitors, and direct inquiries to appropriate departments.
- • Scan, index, and route referrals, orders, and documents to clinical staff.
- • Coordinate bed assignments with bed management and nursing units.
- • Complete and submit insurance, pre-certification, and authorization forms.
- • Monitor work queues and resolve registration errors and data quality issues.
- • Maintain admissions supplies, forms, and office equipment.
- • Generate and distribute daily census, admissions, and transfer reports.
- • Process patient transfers, status changes, and discharges in the system.
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Healthcare & Human Services
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Tasks & skills:
O*NET occupational data (work activities, skills, knowledge).
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Last reviewed: Jan 2026