Description
Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan.
- • Verify and examine information and accuracy of loan application and closing documents.
- • Interview loan applicants to obtain personal and financial data and to assist in completing applications.
- • Assemble and compile documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax receipts.
- • Answer questions and advise customers regarding loans and transactions.
- • Contact customers by mail, telephone, or in person concerning acceptance or rejection of applications.
- • Record applications for loan and credit, loan information, and disbursements of funds, using computers.
- • Prepare and type loan applications, closing documents, legal documents, letters, forms, government notices, and checks, using computers.
- • Present loan and repayment schedules to customers.
- • Calculate, review, and correct errors on interest, principal, payment, and closing costs, using computers or calculators.
- • Check value of customer collateral to be held as loan security.
- • Contact credit bureaus, employers, and other sources to check applicants' credit and personal references.
- • File and maintain loan records.
- • Schedule and conduct closings of mortgage transactions.
- • Accept payment on accounts.
- • Submit loan applications with recommendation for underwriting approval.
- • Order property insurance or mortgage insurance policies to ensure protection against loss on mortgaged property.
- • Review customer accounts to determine whether payments are made on time and that other loan terms are being followed.
- • Establish credit limits and grant extensions of credit on overdue accounts.
Related specializations
Interview options
Interview options
Interviewee gender
Interviewee accent
Interview time
Related Pathways
Financial Services
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Source
Tasks & skills:
O*NET occupational data (work activities, skills, knowledge).
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Sources & Standards:
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Last reviewed: Jan 2026
