Description
Interview loan applicants to gather and validate personal, financial, and collateral information; assist in completing applications and disclosures; verify employment, credit, and references; prepare and submit complete files to underwriting; explain loan options, terms, and repayment; and communicate application status and decisions to applicants.
- • Verify accuracy and completeness of loan applications and supporting documents.
- • Interview applicants to obtain personal, financial, and collateral information.
- • Assist applicants in completing forms and required disclosures.
- • Explain loan products, rates, fees, terms, and repayment schedules.
- • Calculate preliminary payments and debt-to-income ratios using software.
- • Collect and upload IDs, income statements, tax returns, and bank statements.
- • Obtain credit reports and verify employment and references with authorized sources.
- • Enter and maintain application data in loan origination systems (LOS) or CRM software.
- • Prepare application packages and submit with recommendations for underwriting.
- • Track application status and follow up on outstanding items.
- • Communicate approvals, counteroffers, or denials in compliance with regulations.
- • Coordinate with processors, underwriters, and appraisers as needed.
- • Ensure privacy and compliance with lending policies and regulations.
- • Maintain organized electronic records and interview notes.
- • Schedule and conduct applicant appointments and interviews.
- • Present next steps and closing requirements to approved applicants.
Related specializations
Interview options
Interview options
Interviewee gender
Interviewee accent
Interview time
Related Pathways
Financial Services
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Source
Tasks & skills:
O*NET occupational data (work activities, skills, knowledge).
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Sources & Standards:
This site includes information from O*NET by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. Career Clutch has modified some of this information for student readability. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.
Last reviewed: Jan 2026
