Description
Process and manage loan files from application through closing by collecting and verifying borrower and collateral documentation, coordinating third-party services, ensuring regulatory and policy compliance, and communicating status to stakeholders; prepare complete loan packages, submit to underwriting, clear conditions, and coordinate closings to enable timely approval and funding.
- • Verify and validate accuracy and completeness of loan applications, disclosures, and closing documents.
- • Collect required borrower documentation and clarify application information with applicants and loan officers.
- • Assemble and compile title, appraisal, credit, income, asset, insurance, and tax documents for underwriting and closing.
- • Provide status updates and answer process-related questions for borrowers, loan officers, and third parties.
- • Communicate application status, outstanding conditions, and credit decisions to applicants and partners.
- • Create and maintain digital loan files in the loan origination system; track milestones through approval, closing, and funding.
- • Generate and deliver required initial and revised disclosures, closing documents, and correspondence in compliance with TRID and company policy.
- • Present loan terms and repayment schedules or summaries to borrowers as needed.
- • Calculate and reconcile interest, principal, escrow, and closing costs; identify and correct data or fee discrepancies.
- • Order and track appraisals, title work, flood certifications, verifications, and other third-party services; review for completeness and accuracy.
- • Obtain and review credit reports; perform verifications of employment, income, and assets with employers and financial institutions.
- • File, index, and maintain accurate, audit-ready loan records and logs.
- • Coordinate and schedule mortgage closings with title or settlement agents, real estate agents, and borrowers.
- • Submit complete loan files to underwriting with processor recommendations; clear underwriting conditions promptly.
- • Secure evidence of homeowners insurance and, when applicable, request or update mortgage insurance.
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Financial Services
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Tasks & skills:
O*NET occupational data (work activities, skills, knowledge).
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Last reviewed: Jan 2026
