Description
Conduct structured surveys by phone, online, or in person. Follow scripts, ask standardized questions, accurately record and code responses, assist respondents with questionnaires, verify data quality, and maintain confidentiality. May recruit participants and organize survey materials.
- • Ask standardized questions per survey protocol to collect specified information.
- • Explain survey purpose and procedures and obtain consent when required.
- • Contact sampled individuals by telephone, email, mail, or in person to schedule interviews.
- • Record and code responses using CATI/CAPI/CAWI systems or paper forms.
- • Probe to clarify or resolve inconsistent or incomplete answers without leading respondents.
- • Review completed interviews for accuracy, completeness, and proper skip logic.
- • Assist respondents in understanding and completing questionnaires.
- • Track call attempts, outcomes, appointments, and refusals; schedule call-backs.
- • Verify sample information and locate addresses, households, or businesses.
- • Follow respondent selection methods within households as instructed.
- • Identify and report problems affecting data validity or field operations.
- • Maintain respondent confidentiality and follow data security and privacy policies.
- • Prepare daily production and quality reports for supervisors.
- • Meet assigned quotas and timelines while adhering to quality standards.
- • Participate in training, calibration, and periodic performance reviews; may mentor new staff.
- • Perform related clerical tasks such as updating contact records and filing forms.
Related specializations
Interview options
Interview options
Interviewee gender
Interviewee accent
Interview time
Related Pathways
Healthcare & Human Services
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Source
Tasks & skills:
O*NET occupational data (work activities, skills, knowledge).
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Sources & Standards:
This site includes information from O*NET by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. Career Clutch has modified some of this information for student readability. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.
Last reviewed: Jan 2026
