Description
Directly supervise and coordinate warehouse material handlers and equipment operators, overseeing receiving, storage, order fulfillment, and shipping to meet safety, quality, and productivity goals.
- • Enforce warehouse safety rules, PPE use, and OSHA compliance.
- • Plan shift staffing, work assignments, and equipment to meet inbound and outbound targets.
- • Coordinate receiving, putaway, picking, packing, and shipping activities.
- • Communicate with customers, carriers, and internal teams to exchange information and resolve issues.
- • Resolve employee concerns and facilitate problem solving.
- • Review orders, production schedules, and shipping or receiving notices to set priorities and work sequences.
- • Recommend and implement improvements to productivity, equipment performance, and service.
- • Maintain accurate records of time, labor, inventory movements, and expenditures in the WMS.
- • Interpret shipping orders, safety procedures, and company policies for staff.
- • Explain and demonstrate work tasks to new hires and assign cross-training to experienced workers.
- • Prepare and submit reports on throughput, labor, inventory accuracy, and incidents.
- • Support personnel actions, including hiring, evaluations, recognition, and corrective actions.
- • Requisition labor, supplies, packaging materials, equipment, parts, and repair services.
- • Inspect inventory, pallets, racking, forklifts, and docks for safety and compliance.
- • Estimate labor hours, storage space, and equipment needs based on volume forecasts.
- • Schedule preventive maintenance for forklifts, conveyors, and other material handling equipment.
- • Verify counts, weights, and conditions of inbound and outbound shipments.
- • Operate forklifts or other equipment as needed to support operations.
- • Monitor floor operations to ensure SOP compliance and proper use of materials.
- • Assist teams with loading, unloading, and pallet building when required.
- • Direct dock operations, yard movements, and carrier pickups.
- • Create and adjust shift schedules and priorities.
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Related Pathways
Supply Chain & Transportation
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Source
Tasks & skills:
O*NET occupational data (work activities, skills, knowledge).
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Sources & Standards:
This site includes information from O*NET by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. Career Clutch has modified some of this information for student readability. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.
Last reviewed: Jan 2026
