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Description
Directly supervise and coordinate solid waste and recycling collection crews, vehicles, and routes to ensure safe, timely, and compliant service.
Job tasks Attributes
  • • Enforce DOT, OSHA, and company safety rules, PPE use, and safe backing procedures.
  • • Plan daily routes, crew assignments, and truck allocations to meet service commitments.
  • • Communicate with customers, municipalities, and operations staff to exchange information and resolve service issues.
  • • Resolve crew concerns and coach employees on performance and conduct.
  • • Review route sheets, service orders, and work tickets to set work sequences and priorities.
  • • Implement measures to improve crew engagement, route efficiency, equipment utilization, and customer service.
  • • Maintain records of hours, route completion, tonnage, fuel, incidents, and crew activities.
  • • Interpret municipal contracts, service policies, traffic rules, and disposal site requirements for crews.
  • • Train new hires and assign on-the-job training and ride-alongs to experienced drivers.
  • • Prepare and submit reports on operations, productivity, safety observations, and accidents.
  • • Recommend or implement personnel actions such as hiring, evaluations, recognition, or discipline.
  • • Requisition carts, dumpsters, lids, parts, PPE, and repair services as needed.
  • • Inspect trucks, lifts, containers, and collection areas for safety, cleanliness, and compliance.
  • • Estimate staffing, overtime, disposal capacity, and equipment needs for upcoming work.
  • • Dispatch drivers and support vehicles to handle missed pickups, breakdowns, spills, and weather events.
  • • Schedule and track preventive maintenance and repairs for collection vehicles and equipment.
  • • Verify load weights, contamination, and special handling needs at routes and disposal facilities.
  • • Operate a refuse truck or assist on routes when necessary to meet service timelines.
  • • Conduct route ride-alongs and spot checks to ensure proper procedures and material handling.
  • • Assist crews with bulky item pickups, cart swaps, and site cleanups when needed.
  • • Direct crews in trash, recycling, yard waste, and bulk collection; cart delivery and removal; and transfer station activities.
  • • Develop weekly and holiday collection schedules and communicate changes to stakeholders.
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Supply Chain & Transportation View
Source
Tasks & skills: O*NET occupational data (work activities, skills, knowledge). Learn more
Sources & Standards: This site includes information from O*NET by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. Career Clutch has modified some of this information for student readability. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.
Last reviewed: Jan 2026
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