Description
Coordinate and support postsecondary admissions operations, recruitment, and applicant services, ensuring timely application processing, compliance, and clear communication to meet enrollment goals.
- • Manage day-to-day application processing in the admissions CRM, ensuring complete and timely files.
- • Verify transcripts, test scores, residency, and prerequisites; flag exceptions for committee review.
- • Communicate admission requirements, deadlines, and policies to prospective students, families, and counselors.
- • Advise applicants on program options, transfer credit guidelines, and next steps to enrollment.
- • Schedule and coordinate campus tours, interviews, information sessions, and virtual events.
- • Represent the institution at college fairs, school visits, and community recruitment events.
- • Coordinate admitted-student events and yield activities, such as open houses and orientation previews.
- • Collaborate with academic departments and the registrar to route files and obtain admission decisions.
- • Prepare and send admission decisions and communications; manage waitlist and deferral processes.
- • Track and report application, admit, yield, and melt metrics; prepare routine admissions reports.
- • Analyze recruitment and funnel data to recommend process improvements and targeting strategies.
- • Maintain accurate applicant records and ensure compliance with FERPA, accreditation, and state regulations.
- • Implement and refine admissions procedures and workflows based on data and feedback.
- • Train, schedule, and oversee student ambassadors, readers, and support staff for admissions activities.
- • Coordinate with financial aid to share scholarship and aid information with prospects and admits.
- • Maintain admissions webpages, brochures, and digital content; coordinate updates and approvals.
- • Manage communications calendars and campaigns across email, SMS, and social media channels.
- • Administer fee waivers and application payments in accordance with policy.
- • Support international admissions by collecting required documents and coordinating visa-related next steps with designated staff.
- • Participate in admissions and enrollment management committees and meetings.
- • Assist in developing recruitment partnerships with schools, community organizations, and industry.
- • Uphold customer service standards; resolve applicant issues and escalate complex cases as needed.
- • Contribute input to enrollment forecasts and staffing plans for peak periods.
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Tasks & skills:
O*NET occupational data (work activities, skills, knowledge).
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This site includes information from O*NET by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. Career Clutch has modified some of this information for student readability. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.
Last reviewed: Jan 2026
