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Description
Operate a delivery vehicle on assigned routes to deliver, pick up, and restock products; verify orders, provide customer service, and maintain route and vehicle records. May collect payments and obtain signatures.
  • • Drive a truck or van along assigned routes to deliver and pick up goods.
  • • Load, secure, and unload products according to the route manifest.
  • • Verify orders at each stop, obtain signatures, and update delivery records.
  • • Collect payments, make change, and issue receipts when required.
  • • Listen to and resolve customer issues regarding products or services.
  • • Inform regular customers of new products, services, schedules, or price changes.
  • • Write or enter customer orders, returns, and adjustments per company guidelines.
  • • Service vending or micro-market accounts by refilling machines, removing dated product, and collecting funds.
  • • Arrange or restock merchandise and place promotional materials at delivery sites.
  • • Inspect, fuel, and perform basic maintenance on the vehicle and route equipment.
  • • Review daily stop lists and plan or adjust routes and loads accordingly.
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Source
Tasks & skills: O*NET occupational data (work activities, skills, knowledge). Learn more
Sources & Standards: This site includes information from O*NET by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. Career Clutch has modified some of this information for student readability. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.
Last reviewed: Jan 2026
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