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Description
Operate a pneumatic tube system to send and receive documents, specimens, medications, and small packages within a facility; prepare items, load carriers, select destinations, monitor transfers, and troubleshoot issues to ensure timely, secure delivery.
  • • Prepare and package items for tube transport per safety and content policies.
  • • Load items into carriers, verify labeling, and select destination codes and priorities.
  • • Sort and queue carriers based on route, destination, and urgency.
  • • Monitor system software and station indicators to track carrier movement and delivery status.
  • • Communicate with senders and recipients to confirm destinations, instructions, and restrictions.
  • • Obtain electronic confirmations, signatures, or chain-of-custody records as required.
  • • Record items sent and received, delivery times, exceptions, and recipient responses.
  • • Respond to alarms, jams, or misroutes; retrieve stuck carriers and restore service.
  • • Perform routine maintenance on stations and carriers, such as cleaning seals and replacing liners.
  • • Handle biohazardous or temperature-sensitive materials using approved containers and cold packs.
  • • Inspect carriers and contents; secure lids and apply tamper-evident seals before dispatch.
  • • Coordinate with departments to schedule runs and respect system lockouts or restricted routes.
  • • Use telephone or radio to relay urgent messages and delivery updates.
  • • Reconcile daily logs with system reports and escalate discrepancies.
  • • Stock supplies, file forms, and perform clerical duties at the tube station.
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Source
Tasks & skills: O*NET occupational data (work activities, skills, knowledge). Learn more
Sources & Standards: This site includes information from O*NET by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. Career Clutch has modified some of this information for student readability. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.
Last reviewed: Jan 2026
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