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Description
Collect and deliver messages, documents, and small packages within and between offices or businesses, traveling by foot, bicycle, vehicle, or public transit to ensure timely, secure handoffs.
  • • Travel by foot, bicycle, vehicle, or public transit to complete deliveries.
  • • Receive pickup and delivery details and instructions via phone, radio, or app.
  • • Plan and follow efficient routes based on priority and traffic conditions.
  • • Sort and organize items by route, destination, or delivery time.
  • • Load, carry, and secure items safely, taking care with sensitive materials.
  • • Deliver documents, packages, and interoffice materials to businesses and residences.
  • • Obtain required signatures, identification checks, and payments as needed.
  • • Record pickups, deliveries, exceptions, and recipient confirmations.
  • • Communicate delivery status and check in with dispatcher or office for new assignments.
  • • Unload and hand off items accurately at each stop.
  • • Perform basic upkeep of delivery equipment or vehicles, such as fueling or tire checks.
  • • Handle outgoing mail, including sealing, metering, and logging.
  • • Perform routine office errands or clerical support when not on route.
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Source
Tasks & skills: O*NET occupational data (work activities, skills, knowledge). Learn more
Sources & Standards: This site includes information from O*NET by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. Career Clutch has modified some of this information for student readability. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.
Last reviewed: Jan 2026
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