Description
Drive cars, vans, or light trucks to pick up and deliver packages, merchandise, and documents to homes and businesses, following assigned routes and schedules while providing customer service and maintaining delivery records.
- • Drive cars, vans, or light trucks to deliver packages and goods to homes and businesses.
- • Load vehicles, verify items against manifests, and secure cargo.
- • Unload, sort, and stage items at delivery locations.
- • Plan and follow efficient routes using GPS and dispatch instructions.
- • Obtain signatures, scan barcodes, and collect payments when required.
- • Record delivery details, exceptions, and recipient feedback in handheld devices.
- • Communicate with dispatch to receive assignments and report status.
- • Follow traffic laws, parking regulations, and company safety policies.
- • Perform pre-trip and post-trip vehicle inspections and basic maintenance.
- • Handle returns, exchanges, and undeliverable items per procedures.
- • Protect sensitive or hazardous items and follow handling protocols.
- • Provide courteous customer service and resolve basic delivery issues.
- • Sort packages in the vehicle according to the delivery route.
- • Refuel and keep the vehicle clean and organized.
- • Check in after route completion to confirm deliveries and receive next tasks.
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Related Pathways
Supply Chain & Transportation
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Source
Tasks & skills:
O*NET occupational data (work activities, skills, knowledge).
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Sources & Standards:
This site includes information from O*NET by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. Career Clutch has modified some of this information for student readability. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.
Last reviewed: Jan 2026
