Description
Pick up and deliver messages, documents, packages, and other items between offices or departments within an establishment or directly to other business concerns, traveling by foot, bicycle, motorcycle, automobile, or public conveyance.
- • Walk, ride bicycles, drive vehicles, or use public conveyances to reach destinations to deliver messages or materials.
- • Load vehicles with listed goods, ensuring goods are loaded correctly and taking precautions with hazardous goods.
- • Unload and sort items collected along delivery routes.
- • Receive messages or materials to be delivered, and information on recipients, such as names, addresses, telephone numbers, and delivery instructions, communicated via telephone, two-way radio, or in person.
- • Plan and follow the most efficient routes for delivering goods.
- • Deliver messages and items, such as newspapers, documents, and packages, between establishment departments and to other establishments and private homes.
- • Sort items to be delivered according to the delivery route.
- • Obtain signatures and payments, or arrange for recipients to make payments.
- • Record information, such as items received and delivered and recipients' responses to messages.
- • Check with home offices after completed deliveries to confirm deliveries and collections and to receive instructions for other deliveries.
- • Perform routine maintenance on delivery vehicles, such as monitoring fluid levels and replenishing fuel.
- • Use telephone to deliver verbal messages.
- • Perform general office or clerical work, such as filing materials, operating duplicating machines, or running errands.
- • Collect, seal, and stamp outgoing mail, using postage meters and envelope sealers.
- • Deliver and pick up medical records, lab specimens, and medications to and from hospitals and other medical facilities.
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Related Pathways
Supply Chain & Transportation
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Source
Tasks & skills:
O*NET occupational data (work activities, skills, knowledge).
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Sources & Standards:
This site includes information from O*NET by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. Career Clutch has modified some of this information for student readability. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.
Last reviewed: Jan 2026
