Description
Receive and process parts orders at the counter and by phone, identify correct parts, quote prices, and accept payment. Advise customers and technicians on options and availability, and coordinate special orders, pickups, deliveries, and returns.
Skills
Content
- • Reading Comprehension
- • Active Listening
- • Writing
- • Speaking
Process
- • Critical Thinking
- • Monitoring
Social Skills
- • Social Perceptiveness
- • Coordination
- • Service Orientation
Resource Management Skills
- • Time Management
Knowledge
Business and Management
- • Administration and Management
- • Administrative
- • Sales and Marketing
- • Customer and Personal Service
Mathematics and Science
- • Mathematics
Arts and Humanities
- • English Language
Abilities
Verbal Abilities
- • Oral Comprehension
- • Written Comprehension
- • Oral Expression
- • Written Expression
Idea Generation and Reasoning Abilities
- • Problem Sensitivity
- • Information Ordering
Attentiveness
- • Selective Attention
Visual Abilities
- • Near Vision
Auditory and Speech Abilities
- • Speech Recognition
- • Speech Clarity
Related specializations
Interview options
Interview options
Interviewee gender
Interviewee accent
Interview time
Related Pathways
Hospitality, Events & Tourism
View
Source
Tasks & skills:
O*NET occupational data (work activities, skills, knowledge).
Learn more
Sources & Standards:
This site includes information from O*NET by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. Career Clutch has modified some of this information for student readability. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.
Last reviewed: Jan 2026
