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Description
Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute cost, and accept payment.
  • • Compute charges for merchandise or services and receive payments.
  • • Prepare merchandise for display or for purchase or rental.
  • • Recommend and provide advice on a wide variety of products and services.
  • • Answer telephones to provide information and receive orders.
  • • Greet customers and discuss the type, quality, and quantity of merchandise sought for rental.
  • • Keep records of transactions and of the number of customers entering an establishment.
  • • Prepare rental forms, obtaining customer signature and other information, such as required licenses.
  • • Receive, examine, and tag articles to be altered, cleaned, stored, or repaired.
  • • Inspect and adjust rental items to meet needs of customer.
  • • Explain rental fees, policies, and procedures.
  • • Reserve items for requested times and keep records of items rented.
  • • Receive orders for services, such as rentals, repairs, dry cleaning, and storage.
  • • Rent items, arrange for provision of services to customers, and accept returns.
  • • Provide information about rental items, such as availability, operation, or description.
  • • Advise customers on use and care of merchandise.
  • • Allocate equipment to participants in sporting events or recreational activities.
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Source
Tasks & skills: O*NET occupational data (work activities, skills, knowledge). Learn more
Sources & Standards: This site includes information from O*NET by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. Career Clutch has modified some of this information for student readability. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.
Last reviewed: Jan 2026
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