Description
Process customer purchases at the point of sale by scanning items, computing totals, applying discounts, and accepting payments; issue receipts, bag merchandise, and provide basic assistance with questions or returns while maintaining an accurate, secure, and clean checkout area.
- • Record transactions, voids, and overrides following approval procedures.
- • Scan items, weigh produce, and compute totals with taxes.
- • Process cash, card, mobile, EBT, and gift card payments; make change and issue receipts.
- • Apply coupons, discounts, and loyalty rewards accurately.
- • Verify prices, perform price checks, and correct discrepancies.
- • Bag merchandise safely and efficiently; manage bagging supplies.
- • Greet customers and provide courteous checkout assistance.
- • Answer basic product or policy questions; refer complex issues to supervisors.
- • Process returns, exchanges, and gift receipts per policy.
- • Check identification to verify age for restricted items.
- • Balance cash drawer and reconcile end-of-shift paperwork.
- • Maintain a clean, organized, and safe checkout area.
- • Monitor self-checkout stations and assist customers as needed.
- • Handle online order pickups or curbside payments at the register.
- • Follow loss prevention, security, and data privacy procedures.
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Related Pathways
Hospitality, Events & Tourism
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Source
Tasks & skills:
O*NET occupational data (work activities, skills, knowledge).
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Sources & Standards:
This site includes information from O*NET by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. Career Clutch has modified some of this information for student readability. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.
Last reviewed: Jan 2026
