Description
Compile, compute, and record transportation rates and related charges. Prepare rate quotes and freight bills by applying tariffs, contracts, and regulations to shipment data and ensuring accurate, compliant charges.
- • Verify accuracy of rate calculations and correct errors.
- • Review bills of lading, purchase orders, and shipment specs (weight, dimensions, class) to compute charges.
- • Prepare itemized rate quotations and freight bills showing base charges and accessorials.
- • Maintain records of rates, quotes, tariffs, and supporting shipment documents.
- • Use rating software, carrier portals, spreadsheets, and calculators to determine charges.
- • Resolve rate discrepancies on customer or carrier invoices.
- • Contact customers, carriers, or sales to obtain shipment details or relay rate information.
- • Consult tariffs, rate books, carrier contracts, and government regulations to determine applicable charges, rules, and taxes.
- • Compute shipment charges, discounts, fuel surcharges, and accessorial fees to complete billing documents.
- • Update rate tables, manuals, and procedures when tariffs, rules, or contracts change.
- • Reconcile carrier invoices with quoted or contracted rates and resolve variances.
- • Upload shipment data and documents into rating or billing systems.
- • Monitor rating systems and carrier portals for proper operation.
- • Troubleshoot minor rating or system issues and escalate major problems to IT or vendors.
- • Track cumulative charges and margins by client, lane, or project for reporting.
- • Compile reports on transportation costs, accessorial trends, and profitability.
- • Review cost and revenue data to support setting or negotiating customer rates.
- • Answer inquiries regarding rates, routes, transit times, and rating procedures.
- • Create credit memos or adjustments for rate errors and process refunds when applicable.
- • Ensure shipments comply with tariff rules, classifications, and regulatory requirements.
- • Verify shipment weights, dimensions, NMFC or commodity classifications, and zones to ensure correct rating.
- • Distribute approved rate quotes and freight bills to customers and internal teams.
- • Maintain data accuracy and confidentiality in all rate records.
- • Perform general administrative tasks such as answering calls and scheduling pickups.
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Related Pathways
Financial Services
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Tasks & skills:
O*NET occupational data (work activities, skills, knowledge).
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Sources & Standards:
This site includes information from O*NET by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. Career Clutch has modified some of this information for student readability. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.
Last reviewed: Jan 2026
