Description
Oversee merchandise strategy, assortment planning, pricing, and presentation to drive sales and margin across channels. Lead buyers, planners, and visual teams; manage vendor relationships, inventory, and budgets while aligning promotions and customer experience.
- • Hire, train, and evaluate merchandising staff; coach and develop team members.
- • Set merchandising standards and resolve escalated product-related customer issues.
- • Monitor sales, margin, sell-through, and inventory to optimize performance.
- • Assign merchandisers and planners to categories, projects, and floor or online space.
- • Direct and supervise buyers, planners, and visual merchandisers handling assortment, inventory, and presentation.
- • Establish reorder points and approve replenishment; manage open-to-buy budgets.
- • Maintain accurate records of purchase orders, receipts, sales performance, and vendor requisitions.
- • Ensure compliance with safety, labeling, pricing accuracy, and security policies.
- • Inspect incoming merchandise for quality, specifications, and contract compliance.
- • Assist with planogram setup, display resets, and product selection when needed.
- • Set category strategies, KPIs, and procedures for seasons and product lines.
- • Guide teams on complex assortment decisions, vendor negotiations, and markdown strategies.
- • Develop pricing and promotional strategies to achieve margin and competitiveness targets.
- • Forecast demand, plan assortments, and determine buy quantities by category and channel.
- • Audit signage, pricing, and visual presentation to ensure accuracy and brand standards.
- • Plan timelines and workloads for line reviews, resets, and seasonal transitions; track team schedules.
- • Analyze sales, inventory, turn, and profitability to produce reports and recommendations.
- • Partner with marketing to plan promotions, content, and campaigns; brief creative on product stories and display guidelines.
- • Collaborate with leadership to optimize assortments, expand channels, and improve merchandising processes.
- • Define vendor terms, return-to-vendor procedures, and clearance policies.
- • Own category budgets and authorize purchase orders, invoices, and merchandise returns.
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Last reviewed: Jan 2026