Description
Supervise and coordinate a sales team to achieve revenue, margin, and customer satisfaction goals. Oversee daily sales operations, including coaching, staffing, forecasting, and reporting; may also handle budgeting and personnel actions.
- • Resolve escalated customer issues related to products, services, or personnel.
- • Monitor individual and team performance against sales targets and KPIs.
- • Recruit, onboard, train, and evaluate sales staff.
- • Partner with leadership to develop strategies and processes to grow accounts and markets.
- • Coach representatives on complex deals, negotiations, and sales processes.
- • Plan schedules, assign territories or accounts, and balance workloads.
- • Coordinate with cross-functional teams to align product, service, and delivery commitments.
- • Prepare and present sales forecasts, pipeline updates, and performance reports.
- • Recommend pricing, discounting, and deal structures within profitability guidelines.
- • Ensure accurate product, pricing, and contract information in proposals, CRM, and systems.
- • Analyze territories and segments to set quotas and identify growth opportunities.
- • Conduct field visits and client meetings to promote offerings and gather market insights.
- • Maintain accurate records in the CRM and ensure data quality and compliance.
- • Coordinate sales campaigns and collateral needs with marketing.
- • Oversee preparation of quotes, proposals, statements of work, and contracts.
- • Collaborate with operations and supply chain to ensure product and service availability.
- • Verify order details and delivery requirements to meet customer expectations.
- • Direct and supervise sales staff and related support activities.
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Related Pathways
Marketing & Sales
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Tasks & skills:
O*NET occupational data (work activities, skills, knowledge).
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This site includes information from O*NET by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. Career Clutch has modified some of this information for student readability. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.
Last reviewed: Jan 2026
