Description
Diagnose, repair, install, and maintain computers, ATMs, printers, copiers, and other electronic office equipment in the field or shop, ensuring reliable operation and customer satisfaction.
- • Interview customers to identify symptoms and service history.
- • Reassemble equipment after repairs or part replacements.
- • Travel to customer sites for scheduled and emergency service.
- • Reinstall software or adjust settings to resolve malfunctions.
- • Advise customers on operation, maintenance, and basic programming.
- • Commission and test new systems for proper operation.
- • Assemble equipment to specifications using hand and power tools.
- • Operate equipment to verify part and mechanism function.
- • Document maintenance, repairs, and parts used.
- • Install and configure new equipment, software, and peripherals.
- • Manage parts inventory and order required components.
- • Upgrade equipment with updated boards, firmware, or memory.
- • Align, adjust, and calibrate equipment to specs.
- • Test components and circuits with meters, scopes, and diagnostic software.
- • Repair, adjust, or replace electrical and mechanical components; solder as needed.
- • Complete work orders, time cards, and expense reports.
- • Disassemble equipment to inspect wiring, gears, bearings, and other parts.
- • Clean, lubricate, and adjust mechanical parts to prevent failures.
- • Use computers to copy firmware, update configs, and create or store schematics.
- • Read blueprints, manuals, and schematics to determine settings and adjustments.
- • Run cabling and connect power, network, and phone lines.
- • Analyze performance logs to assess equipment health.
- • Refill printers and copiers with toner, ink, and other consumables.
- • Train and mentor junior technicians.
- • Calibrate and maintain test instruments.
Related specializations
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Tasks & skills:
O*NET occupational data (work activities, skills, knowledge).
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Sources & Standards:
This site includes information from O*NET by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. Career Clutch has modified some of this information for student readability. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.
Last reviewed: Jan 2026
