Description
Install, maintain, and repair office machines such as copiers, printers, scanners, fax units, shredders, postage meters, and other mailroom equipment; diagnose mechanical and electrical issues, replace parts, calibrate, clean, and perform preventive maintenance; set up devices, connect to power and networks, and support users on proper operation.
- • Discuss issues with users to diagnose office machine problems.
- • Reassemble machines after repairs or part replacements.
- • Travel to client sites to service or repair equipment.
- • Update device firmware or adjust machine settings to resolve malfunctions.
- • Advise customers on proper operation and routine maintenance.
- • Test newly installed machines to verify proper operation.
- • Assemble and install office machines per specifications.
- • Run test prints or cycles to verify component function.
- • Record service actions, parts used, and maintenance history.
- • Install and set up new office machines and connect peripherals.
- • Manage spare parts inventory and order replacements.
- • Upgrade equipment with revised boards, sensors, or modules.
- • Align, adjust, and calibrate paper paths, feeders, and imaging units.
- • Diagnose electrical and mechanical faults using meters and diagnostic software.
- • Repair or replace rollers, belts, gears, fusers, print heads, motors, and boards.
- • Complete service tickets, time logs, and expense reports.
- • Disassemble machines to inspect worn or damaged parts.
- • Clean, lubricate, and adjust mechanisms to prevent breakdowns.
- • Enter service codes or use software to run diagnostics and apply updates.
- • Read manuals, wiring diagrams, and schematics to set machine parameters.
- • Run cabling and connect machines to power, networks, and phone lines.
- • Analyze service histories and counters to predict maintenance needs.
- • Load toner, ink, staples, or finishing supplies.
- • Train junior technicians on procedures and safety.
- • Calibrate and maintain diagnostic tools and instruments.
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Tasks & skills:
O*NET occupational data (work activities, skills, knowledge).
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This site includes information from O*NET by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. Career Clutch has modified some of this information for student readability. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.
Last reviewed: Jan 2026
