Description
Handle and move incoming and outgoing USPS mail. Unload trucks, open and stage containers, and feed and sweep processing equipment while manually sorting non-machinable items. Use scanners and powered industrial vehicles to route mail and update dispatch records, and clear simple jams or report issues. Maintain logs of pouches, sacks, and shipments, and perform other mail handling duties for USPS and contractors.
- • Direct mail and packages by routing scheme using scanners or terminals.
- • Open, empty, and label sacks, tubs, and containers; stage mail by class and destination.
- • Bundle, tag, and route sorted mail to designated areas per schedules and deadlines.
- • Load and unload trucks; move containers with forklifts, pallet jacks, tugs, or automated tow trains.
- • Feed mail into processing equipment and sweep finished mail from machines.
- • Clear simple jams and report equipment problems to supervisors or maintenance.
- • Sort non-machinable or odd-sized items by hand; separate pieces requiring special handling.
- • Verify container labels, barcodes, and documentation for accuracy and legibility.
- • Scan and record container and dispatch movements; maintain logs of pouches, sacks, and shipments.
- • Rewrap or secure damaged parcels and mailpieces.
- • Place mail into appropriate containers, racks, or conveyors according to routing plans.
- • Follow safety and ergonomic procedures and keep work areas clean.
- • Train and assist new mail handlers on workflows, safety, and equipment use.
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Public Service & Safety
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Tasks & skills:
O*NET occupational data (work activities, skills, knowledge).
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This site includes information from O*NET by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. Career Clutch has modified some of this information for student readability. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.
Last reviewed: Jan 2026
