Description
Sell spare and replacement parts and equipment in repair shop or parts store.
- • Read catalogs, microfiche viewers, or computer displays to determine replacement part stock numbers and prices.
- • Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.
- • Receive and fill telephone orders for parts.
- • Prepare sales slips or sales contracts.
- • Receive payment or obtain credit authorization.
- • Advise customers on substitution or modification of parts when identical replacements are not available.
- • Examine returned parts for defects, and exchange defective parts or refund money.
- • Mark and store parts in stockrooms, according to prearranged systems.
- • Discuss use and features of various parts, based on knowledge of machines or equipment.
- • Demonstrate equipment to customers, and explain functioning of equipment.
- • Place new merchandise on display.
- • Measure parts, using precision measuring instruments, to determine whether similar parts may be machined to required sizes.
- • Repair parts or equipment.
- • Fill customer orders from stock, and place orders when requested items are out of stock.
- • Assist customers, such as responding to customer complaints and updating them about back-ordered parts.
- • Locate and label parts, and maintain inventory of stock.
- • Pick up and deliver parts.
- • Maintain and clean work and inventory areas.
- • Manage shipments by researching shipping methods or costs and tracking packages.
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Marketing & Sales
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Source
Tasks & skills:
O*NET occupational data (work activities, skills, knowledge).
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This site includes information from O*NET by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. Career Clutch has modified some of this information for student readability. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.
Last reviewed: Jan 2026
