Description
Plan, direct, and coordinate daily operations of a food and beverage service to ensure quality, safety, customer satisfaction, and financial performance.
- • Track sales mix and costs to identify low-performing items.
- • Assess staffing needs and recruit through multiple channels.
- • Taste and smell cooked food to verify flavor, quality, and consistency.
- • Investigate and resolve complaints about food quality, service, or accommodations.
- • Schedule and receive deliveries; verify product quality and quantities.
- • Monitor preparation methods, portions, and presentation for standards compliance.
- • Monitor budgets, payroll, and financial transactions for compliance and cost control.
- • Create staff schedules and assign duties.
- • Ensure compliance with health, sanitation, and fire regulations and facility maintenance.
- • Coordinate kitchen assignments to optimize food usage and timely preparation.
- • Maintain required records for sanitation, safety, and subsidies.
- • Establish and enforce standards for performance and customer service.
- • Forecast food and beverage needs to plan purchasing.
- • Review procedures to improve service, efficiency, and safety.
- • Assist with food preparation and service as needed.
- • Maintain food and equipment inventories and records.
- • Hire, train, coach, and evaluate staff; address personnel issues.
- • Order equipment, supplies, and ingredients.
- • Analyze menus and recipes to set prices based on labor and overhead.
- • Arrange equipment maintenance and coordinate services like waste removal and pest control.
- • Enforce liquor laws and monitor responsible service.
- • Greet guests, seat them, and present menus and wine lists.
- • Establish and enforce nutritional standards where applicable.
- • Plan menus and food utilization based on demand, nutrition, quality, and cost.
- • Schedule facility use and catering for events; negotiate arrangements with clients.
- • Reconcile cash and make bank deposits.
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Related Pathways
Hospitality, Events & Tourism
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Source
Tasks & skills:
O*NET occupational data (work activities, skills, knowledge).
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Sources & Standards:
This site includes information from O*NET by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. Career Clutch has modified some of this information for student readability. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.
Last reviewed: Jan 2026
