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Description
Plan, direct, and coordinate on- and off-site catering operations, from sales and menu design through production, logistics, service, and breakdown, ensuring quality, compliance, and profitability.
  • • Conduct tastings and evaluate menu items for flavor, presentation, and consistency.
  • • Investigate and resolve client or guest complaints about food, service, or event logistics.
  • • Forecast, order, and receive food, beverages, and rentals; verify quality and counts.
  • • Monitor food production methods, portioning, and plating to meet event standards.
  • • Track budgets, labor, and event P&Ls to ensure costs align with targets.
  • • Build event schedules and assign kitchen, delivery, and service staff.
  • • Enforce health, safety, and fire regulations, including transport and temporary setups.
  • • Allocate culinary and service tasks to meet timelines and minimize waste.
  • • Maintain required sanitation, temperature, and transport logs.
  • • Set service standards and guest experience guidelines for events.
  • • Estimate headcounts and consumption to determine purchasing and prep quantities.
  • • Review workflows, load-in/out plans, and SOPs to improve efficiency and safety.
  • • Assist with prep, packing, delivery, setup, and service as needed during peak periods.
  • • Maintain inventories of food, disposables, linens, china, and equipment; keep records.
  • • Recruit, train, and evaluate staff; resolve performance and scheduling issues.
  • • Source and order supplies, equipment, and rentals; manage vendor relationships.
  • • Cost menus and proposals and set pricing based on labor, overhead, and margin goals.
  • • Analyze sales mix and event profitability to refine offerings.
  • • Build staffing pipelines and partner with temp agencies or gig platforms as needed.
  • • Arrange equipment maintenance and coordinate commissary services, waste, and pest control.
  • • Ensure compliance with alcohol laws; secure permits and oversee bar service.
  • • Greet clients on-site, confirm details with captains, and oversee guest flow.
  • • Address dietary needs and allergens; implement labeling and cross-contact controls.
  • • Design event menus and service styles aligned with client goals and budgets.
  • • Schedule facilities, vehicles, and delivery routes; confirm details in BEOs and contracts.
  • • Invoice clients, track deposits and final payments, and reconcile cash banks.
  • • Conduct site visits and coordinate with venues, planners, and rental vendors.
  • • Create production schedules, packing lists, floor plans, and service timelines.
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Hospitality, Events & Tourism View
Source
Tasks & skills: O*NET occupational data (work activities, skills, knowledge). Learn more
Sources & Standards: This site includes information from O*NET by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. Career Clutch has modified some of this information for student readability. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.
Last reviewed: Jan 2026
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