Description
Install, maintain, and repair computer hardware and peripherals for end users and enterprise environments. Diagnose and resolve hardware issues for desktops, laptops, servers, and related devices; perform upgrades, imaging, cabling, firmware configuration, and documentation, and coordinate vendor repairs as needed.
- • Work with stakeholders to define hardware specs, upgrades, and compatibility.
- • Provide basic instruction on hardware operation, care, and ESD-safe handling.
- • Process RMAs, track warranties, and coordinate vendor or depot repairs.
- • Evaluate components and recommend cost-effective upgrades or replacements.
- • Maintain inventory of assets, spare parts, and loaner equipment.
- • Configure BIOS or UEFI, device firmware, and RAID or boot settings to standards.
- • Assist with hardware lifecycle planning, cost analysis, and refresh schedules.
- • Support hardware rollouts and coordinate tasks with field technicians or installers.
- • Respond to user requests and diagnose hardware issues to resolve failures.
- • Run hardware diagnostics, POST tests, and monitor BIOS or firmware status.
- • Install, replace, and repair desktops, laptops, servers, and peripherals.
- • Monitor hardware health and address performance or reliability alerts.
- • Stage and deploy systems; install memory, storage, GPUs, and connect cabling.
- • Image devices, verify drivers, and validate device functionality after deployment.
- • Document incidents, repairs, parts used, and configuration changes.
- • Use schematics, service manuals, and test equipment to troubleshoot to component level.
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O*NET occupational data (work activities, skills, knowledge).
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This site includes information from O*NET by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. Career Clutch has modified some of this information for student readability. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.
Last reviewed: Jan 2026
