Description
Install, maintain, troubleshoot, and repair arcade and amusement machines—such as video games, pinball, redemption cranes, simulators, and jukeboxes—to ensure reliable operation, player safety, and peak performance.
- • Order and track parts and consumables.
- • Restock prizes, ticket rolls, tokens or game cards, and other consumables.
- • Maintain logs of maintenance, parts used, play counts, and collections.
- • Collect and reconcile cash, coins, and cashless collections per venue procedures.
- • Respond to service calls and perform on-site diagnostics and repairs.
- • Diagnose malfunctions; clear jams in coin mechs, bill validators, ticket dispensers, and prize mechanisms.
- • Play-test and run diagnostics to verify proper operation.
- • Coordinate escalations, bench repairs, or machine removal when major service is required.
- • Clean, lubricate, and align mechanical assemblies such as flippers, rails, gears, and bearings.
- • Record service actions and discrepancies in work orders or digital logs.
- • Calibrate controls, sensors, coin/bill acceptance, and game settings.
- • Maintain preventive maintenance schedules and service records.
- • Replace defective components such as joysticks, buttons, solenoids, motors, belts, PCBs, power supplies, and displays.
- • Adjust and repair amusement machines using hand tools, multimeters, soldering equipment, and wiring diagrams.
- • Disassemble and reassemble cabinets per manuals using hand and power tools.
- • Install machines, secure cabinets, and make electrical and network connections per code.
- • Use service manuals, schematics, and diagnostic software to guide repairs.
- • Transport and position machines at venues and events.
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Related Pathways
Hospitality, Events & Tourism
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Tasks & skills:
O*NET occupational data (work activities, skills, knowledge).
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Last reviewed: Jan 2026