Description
Deliver case management, counseling, and youth development services to adolescents and their families to improve safety, well-being, and school success. Coordinate resources, crisis response, and service plans; engage parents, schools, and community partners; advocate for youth in education, child welfare, and juvenile justice settings.
- • Conduct intake and psychosocial assessments with youth and families to identify strengths, risks, and service needs.
- • Provide individual and group counseling on issues such as mental health, trauma, substance use, housing instability, and social adjustment.
- • Maintain accurate case notes, service plans, and required reports in agency systems.
- • Support students experiencing behavioral, academic, or disability-related challenges and coordinate school-based accommodations.
- • Collaborate with parents, caregivers, teachers, and school staff to address truancy, conflict, and performance concerns.
- • Coach caregivers on positive parenting and family communication; determine when further intervention is needed.
- • Develop, implement, and review individualized service and safety plans; monitor progress and outcomes.
- • Gather collateral records, including school reports, medical and behavioral health information, and juvenile justice documents.
- • Identify and report suspected abuse or neglect; assist with investigations and provide testimony as required.
- • Arrange or link to supportive services such as mentoring, after-school programs, transportation, child care, and life-skills training.
- • Refer youth and families to community resources for housing, legal aid, healthcare, employment, and financial assistance, with warm handoffs.
- • Coordinate clinical, psychological, or substance use evaluations and interpret findings to guide services.
- • Screen and evaluate foster, host home, or mentorship placements when applicable.
- • Serve as a liaison among youth, families, schools, courts, probation, shelters, clinics, and community organizations.
- • Facilitate placements or program enrollment, including shelter, respite, diversion, or treatment settings.
- • Mentor and guide peer leaders, volunteers, or interns supporting youth programs.
- • Recommend temporary out-of-home care and support foster or kin caregivers with resources and training.
- • Determine eligibility for agency programs and public benefits; assist with applications.
- • Collect, analyze, and report program data; contribute to needs assessments and outcome evaluations.
- • Lead psychoeducational or support groups on topics such as grief, stress, conflict resolution, and career readiness.
- • Participate in community outreach, coalitions, and policy or program planning committees to advance youth services.
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Tasks & skills:
O*NET occupational data (work activities, skills, knowledge).
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This site includes information from O*NET by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. Career Clutch has modified some of this information for student readability. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.
Last reviewed: Jan 2026
