Description
Provide case management and social services to help children, families, and other clients improve social and psychological functioning, stability, and access to resources. Conduct assessments, develop service plans, coordinate referrals, monitor progress, and advocate across systems such as schools, courts, healthcare, and housing. May manage child welfare cases, arrange placements, and support school-related concerns.
- • Consult with parents, caregivers, teachers, and providers to analyze causes of problems and implement interventions.
- • Coach parents on child-rearing and safety; assess need for protective actions.
- • Develop and monitor individualized service plans with measurable goals; follow up on progress.
- • Obtain collateral information such as medical, employment, criminal justice, and school records.
- • Report and respond to suspected abuse or neglect; assist with hearings and provide court testimony.
- • Arrange supportive services such as child care, transportation, prenatal care, substance use treatment, job training, counseling, and parenting classes.
- • Refer clients to community resources and guide them through applications and access steps.
- • Coordinate medical, psychological, and other evaluations to inform case planning.
- • Conduct home studies and evaluate foster or adoptive applicants when assigned.
- • Serve as liaison among clients, families, schools, courts, health providers, and community agencies.
- • Place children in foster, kinship, adoptive, or residential settings when required; monitor placements.
- • Manage caseloads, prioritize tasks, and meet timelines and compliance requirements.
- • Recommend temporary out-of-home care and support foster or adoptive parents with training and resources.
- • Conduct intake and psychosocial assessments with individuals, families, or groups to identify needs, strengths, risks, and eligibility.
- • Provide brief counseling, crisis intervention, and psychoeducation on mental health, substance use, housing, employment, and medical issues.
- • Maintain thorough case notes, records, and reports per agency and legal standards.
- • Address school-related concerns (attendance, behavior, performance) and coordinate supports when applicable.
- • Determine eligibility for public benefits or financial assistance and assist with documentation.
- • Contribute to program evaluation, data collection, and quality improvement.
- • Facilitate support or psychoeducational groups as needed.
- • Participate in case conferences, interagency meetings, and client advocacy.
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O*NET occupational data (work activities, skills, knowledge).
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Last reviewed: Jan 2026
