Description
Compute, classify, and record accounts receivable transactions to keep customer account records accurate and current. Generate and send invoices, post and reconcile payments, prepare aging and collection reports, and follow up on overdue balances in line with company policies and regulations. Verify billing and receipt accuracy, resolve discrepancies, and support month-end close.
- • Check customer invoices, receipts, and postings for correct entry, mathematical accuracy, terms, and proper codes.
- • Operate accounting software and ERP systems to record, store, and analyze accounts receivable data.
- • Comply with federal, state, and company policies, procedures, and regulations, including credit and collections standards.
- • Debit, credit, and total customer accounts in spreadsheets and databases using specialized accounting software.
- • Classify, record, and summarize receivable transactions in journals, subledgers, and the general ledger.
- • Calculate, prepare, and issue invoices, credit memos, debit memos, statements, and other billing documents.
- • Compile AR reports and tables, including cash receipts, aging, write-offs, and deductions.
- • Code receipts and deductions according to company procedures and customer agreements.
- • Access computerized account information to answer customer and internal inquiries.
- • Operate 10-key calculators and office equipment to perform calculations and produce documents.
- • Reconcile customer accounts; note and report discrepancies or disputed items.
- • Perform financial calculations such as discounts, finance charges, balances, and tax amounts.
- • Prepare and post daily cash receipts from checks, ACH, wires, credit cards, and lockbox remittances.
- • Prepare bank deposits and reconcile deposited amounts to recorded cash receipts.
- • Monitor customer account status and aging to ensure payments are current; initiate collection activities on past-due balances.
- • Match sales orders, shipping documents, and customer purchase orders to invoices before billing.
- • Apply payments to open invoices using remittance advice; resolve short pays and overpayments.
- • Transfer AR batch totals and summaries from subledgers to the general ledger and verify integration.
- • Ensure correct sales tax calculation on invoices and maintain tax exemption certificates.
- • Investigate and resolve billing errors, returns, chargebacks, and pricing disputes; obtain approvals and issue adjustments.
- • Coordinate with sales, shipping, and customer service to obtain proof of delivery and resolve deductions.
- • Maintain and update customer master data, credit limits, payment terms, and contact information.
- • Prepare month-end AR close schedules; reconcile subledger to the GL and clear unapplied cash.
- • Generate and distribute customer statements and payment reminders per schedule.
- • Support internal and external audits by providing AR documentation and reconciliations.
- • Safeguard sensitive customer and payment information and maintain organized records.
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Financial Services
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O*NET occupational data (work activities, skills, knowledge).
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This site includes information from O*NET by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. Career Clutch has modified some of this information for student readability. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.
Last reviewed: Jan 2026
